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Migrate to Norvato
The No-Wipe Migration tool

This documentation outlines the transition for migrating local Windows workstations to the Norvato environment. This method preserves user profiles and local data, preventing the need for a full device wipe. The migration takes around 15 minutes. Keep in mind to make a backup before proceeding.

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Migration Options from Visma to Norvato

  1. In-Place Migration (Preferred): This method can save a lot of time and will not wipe your Windows device, but it is not supported by Microsoft.
  2. Standard Autopilot Wipe: Retrieve the hardware hash using PowerShell, then upload the CSV file into Autopilot. This will also need a device wipe.

playlist_add_check Pre-Migration Checklist

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Critical: Mandatory Data Backup

While engineered for stability, this automated script can encounter unexpected errors during tenant detachment. Manual backup of all local data to Google Drive or Corporate Network Drives is absolutely mandatory before continuing. Norvato IT is strictly not responsible for any data loss resulting from unverified backups.

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Ethernet Connection (Wired Connection) Required

  • Wireless connections will drop during the domain detachment phase.
  • Wired connectivity is mandatory to ensure session continuity.
  • Don't use a docking station and don't connect it through a monitor.
  • If you don't have a ethernet port, make use a of a converter to ethernet.
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Identity & Licensing

  • You need an active Norvato account with MFA set up (set up through this link. Log in with your Norvato account and follow the steps).
  • An 'Enterprise Mobility + Security E3' license must be assigned to your Norvato account (Will be handled by the Norvato IT group).
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Login Account Changes

If your login account has recently changed during the transition—specifically the prefix before the @ sign—you cannot use the automated migration tool (Option 1).

Action Required if this is the case: You must skip option 1 and go directly to Option 2: IT Support and perform a full Windows reset.

Option 1 / Step-by-Step Execution

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To see it in action, you can download the demo video here. (When asked, login with your new Norvato account)

1. Environment Preparation

Close all active applications, particularly Microsoft Office and VPN clients. Ensure the device is connected to AC power.

2. Initiate via Company Portal

Open the standard Company Portal app. Search for "Norvato Windows Migrator". Read the Description carefully, then click 'Install' to deploy the automated migration.

Company Portal Interface
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Company Portal Interface Enlarged

3. Installing

Once installed successfully, the device will automatically reboot in 30 seconds, starting the migration process.

Company Portal Interface
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Company Portal Interface Enlarged

sync_problem Critical: Reboot Phases

The automated process requires two specific system reboots. Failure to follow these steps may result in a broken profile.

01

First Reboot: Tenant Detachment

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System Action: The System will lose its registration with Visma tenant.

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USER ACTION: DO NOT LOG IN.

Stay at the login screen. The migrator is running as a hidden system service. A second reboot will occur automatically within 5 minutes.

Login Screen Standby
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Login Screen Standby Enlarged
02

Second Reboot: Norvato Join

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System Action: The device registers with Norvato Intune and maps existing profile data.

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Action: Log in using your Norvato email and password.

When you are 100% sure you have filled in the correct credentials but you fail to login, please wait a few minutes and try again. If it keeps failing, then it seems the migration has failed.

Reboot Process Step 2
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Reboot Process Step 2 Enlarged

4. Authentication & Provisioning

After logging in with your Norvato credentials, you will be prompted to authenticate using Multi-Factor Authentication (MFA).

Once approved, the "Setting up for work or school" screen (Provisioning Phase) will appear. This process configures your device with Norvato's security policies and applications. Please be patient.

Provisioning Screen
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Provisioning Screen Enlarged

5. Windows Hello & Finalization

When provisioning is complete, you will be prompted to set up Windows Hello (PIN, Fingerprint, or Facial Recognition).

After completing the Windows Hello setup, you will be taken to your new Desktop.

info Post-Migration Tip

It is highly recommended to open the Company Portal app immediately and authenticate. You can download any optional software you may need.

Windows Hello Setup
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Windows Hello Setup Enlarged

admin_panel_settings Option 2 / IT Support

Admin Restricted

If Option 1 fails or is unsupported for a specific hardware profile, local IT support must manually retrieve the hardware hash. This method requires a device wipe after hash upload. It also requires local administrator rights.

Manual Hash Retrieval (PowerShell)

hash-retrieval.ps1 
# Execute line by line as Administrator
Install-Script -Name Get-WindowsAutopilotInfo
Set-ExecutionPolicy -ExecutionPolicy RemoteSigned
Get-WindowsAutopilotInfo -GroupTag "DFA" -OutputFile C:\nor-$($env:COMPUTERNAME).csv

Post-Retrieval Action

Provide the .csv file from C:\ to the Intune Portal. Once uploaded, proceed to ms-settings:recovery and select 'Remove Everything'. More information can be found here.

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Need Migration Support?

If the migrator fails or does not trigger a second reboot after 10 minutes, do not attempt to force a login. Reach out to the IT Help Desk.

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